C
Callback Operations
Chuck's Pool Service · Operator's Console
-- Pending
-- Urgent+
-- Total
-- Activity 24h
-- Yelp24h
Last 7 days
connecting
Queue 0 active
/
— — — Connecting to backend...
Briefing operator's view
Select a callback from the queue.
Live records arrive from the widget via the webhook receiver. Actions write back to the Property Brain.
— — —
Dossier full datasheet
No callback selected.
When you select a callback, the full operations dossier loads here — the same datasheet the email links to. Earlier called the "v9 dossier".
≈ ≈ ≈
Keyboard Shortcuts power user mode
j↓
Next callback in queue
k↑
Previous callback in queue
/
Focus search
c
Claim selected callback
m
Mark called
r
Resolve
f
Mark follow-up needed
e
Escalate
n
Resolve & open next
d
Toggle dossier panel (tablet)
p
Print dossier
q
FAQ Order dropdown (Phase 5.5)
b
This Week brief dropdown (Phase 6)
?
Toggle this overlay
Esc
Clear search / close overlay
click anywhere or press Esc to close
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User Activity

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